Request Refund

The Almaftuchin Shop team strives to give satisfaction to all customers who shop on our site. Therefore we want to ensure that the products purchased by customers are products that are in good condition, complete and in accordance with the specifications.

Prior to delivery, our team always perform Quality Control (QC) on the products to be shipped. But some things can happen and reduce your satisfaction.

 

We may request a refund if:

  • The license you received is corrupted.
  • The license you received can not be used.
  • The license you received does not match the product description.
  • The license you receive contain keyloggers or viruses.

 

We can not process refund request if:

  • You purchased items incorrectly because of your inadequacy and your carelessness.
  • You are abusing our items.
  • You have downloaded our item and have been stored for more than 24 hours since receiving item.
  • Item has been shipped and you have used it.
  • Payment is made using operator pulse.

 

Refund Policy:

  • The refund applies only to the software that we release.
  • Users are required to reimburse server tax charges by 25% of the item price. (Will be automatically deducted by the system upon refund)
  • Once you receive a partial refund from the system, you are not permitted to use the items you receive, and your accounts that have been stored on our servers will be suspended.
  • If you have received a partial refund from the system but in the future you want to buy the same item, you do not have to pay the fund completely enough to pay the lack of funds needed.

 

To make a refund request, please fill in the following data:

  • Full name:
  • E-mail:
  • Order Number:
  • Order date:
  • Item Purchased Name:
  • Payment via: (Bank / Paypal / Bitcoin / Other)
  • Transaction ID:
  • Photo or video proof:

Please send the above data to support@almaftuchin.com under the title Request Refund Almaftuchin Shop